Privacy Policy

1. Information We Collect

• Account data: name, email, phone number, company information, service addresses.
• Usage data: log data, IP address, device/browser info, cookies or similar technologies.
• Billing data: billing name, address, and limited payment info processed by our payment provider.
• Communications: emails, support requests, and SMS metadata (timestamps, delivery status).

2. How We Use Information

• Provide and improve the FreedomX platform and services.
• Authenticate logins and secure accounts (including one-time passcodes by SMS).
• Send transactional notifications (appointments, invoices, service updates).
• Process payments and manage subscriptions.
• Respond to support requests and communicate important updates.
• Comply with legal obligations and enforce Terms.

3. SMS Communications (A2P Messaging)

By providing your phone number and creating an account, you consent to receive SMS messages from FreedomX at (888) 308-5330 related to account access (OTP), appointments, invoices, and service updates. Message frequency varies by account activity. Msg&Data rates may apply.

• Opt-out: You can opt out anytime by replying STOP to any message.
• Help: For assistance, reply HELP or contact support@freedomxmanager.com.
• Originating number: Messages originate from (888) 308-5330.

No mobile information sharing for marketing: We do not share, sell, or rent mobile numbers or SMS consent data with third parties for marketing or promotional purposes. Mobile information may be shared with subcontractors solely to provide support services (e.g., customer support, message delivery), and is not used by them for their own marketing.

4. Cookies and Tracking

We use cookies or similar technologies to remember preferences, maintain sessions, analyze traffic, and improve our services. You can control cookies via your browser settings, but disabling cookies may limit functionality.

5. Data Sharing

• Vendors/Processors: service providers (hosting, analytics, messaging, payments) under contracts limiting their use of personal data.
• Legal: to comply with law, protect rights, or respond to lawful requests.
• Business transfers: in the event of a merger, acquisition, or asset sale, subject to this Policy.

6. Data Retention

We retain personal data for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. SMS logs may be retained for compliance and fraud prevention.

7. Security

We implement technical and organizational measures to protect data. No method of transmission or storage is 100% secure; you use the services at your own risk.

8. Your Choices & Rights

• Update your account information in the app.
• Opt out of SMS at any time by replying STOP.
• Contact us to request access, correction, or deletion where applicable.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. International Users

Your information may be processed in countries other than your own. By using our services, you consent to such processing.

11. Changes to this Policy

We may update this Policy from time to time. The “Effective date” will be updated and, where required, we will notify you of material changes.

12. Contact Us

Email: support@freedomxmanager.com
Website: freedomxmanager.com
SMS program number: (888) 308-5330